Privacy Policy
Preamble
"Chambres d'Hôtes de l'Ancienne Auberge" attaches particular importance to the protection of the personal data of its customers, partners and users of its website: ancienneaubergemue.com.
This declaration of confidentiality has been drawn up with a view to defining our data protection commitments. It aims to specify how "Chambres d'Hôtes de l'Ancienne Auberge" collects, uses and processes personal information of all its users (customers, partners, users of the site).
Please be aware that our privacy practices comply with the Law "Informatique et Libertés" n°78-17 of 6 January 1978 as amended, the law "pour la confiance dans l'économie numérique" n°2004-575 of 21 June 2004 and comply with the requirements of the "Règlement Général sur la Protection des Données" n°2016/679 of 27 April 2016.
Article 1: Data collected
1.1 Nature of the data collected
"Chambres d'Hôtes de l'Ancienne Auberge" ensures the relevance of personal data collected. Only adequate information is collected and limited to what is necessary for the purposes defined by "Chambres d'Hôtes de l'Ancienne Auberge".
Some of the data collected on the site is strictly necessary for drawing up and monitoring your hosting contract or for browsing our website.
Other data is optional and failure to provide it will not affect the performance of the hosting contract.
1.2 Use of collected data
"Chambres d'Hôtes de l'Ancienne Auberge" uses the personal data of the persons concerned in particular in order to authenticate them (surname, first name, address, telephone number ...), to provide them with the service and / or product desired (banking information) and to offer them information tailored to their interests (commercial information, promotions).
"Chambres d'Hôtes de l'Ancienne Auberge" may use the irreversibly anonymised data of the persons concerned for statistical studies.
a. Data required to use the "Chambres d'Hôtes de l'Ancienne Auberge" website
We collect personal information about you when you use the site "Chambres d'Hôtes de l'Ancienne Auberge". This information is necessary to complete the contract and includes:
- Information when booking accommodation. Your first name, your last name, your telephone number, your e-mail address, number of customers, bank details.
b. Data collected automatically when using the "Chambres d'Hôtes de l'Ancienne Auberge" website
This information may include:
- Geolocation data. A precise or approximate location determined from your IP address or the GPS of your mobile device depending on the settings of your device.
- Usage information. The pages or content you view, searches, bookings you have made and other actions taken on the "Chambres d'Hôtes de l'Ancienne Auberge" website. When users visit the "Chambres d'Hôtes de l'Ancienne Auberge" site, the web server automatically records data and information relating to the device and browser used by them. This information may include the type of browser and version used, the operating system, the Internet service provider, the IP address of the user's device and the date and time of access to the site.
c. Personal data made available to third parties.
Your personal data may be transferred to third parties, in particular: courts, administrative authorities, law enforcement officers, as part of a legal obligation.
As part of subcontracting operations, service providers act on behalf of and according to the instructions of "Chambres d'Hôtes de l'Ancienne Auberge", and this in accordance with the GDPR.
Article 2: Persons responsible for processing personal data
2.1 Data processors
When "Chambres d'Hôtes de l'Ancienne Auberge" acts as data controller, it undertakes to communicate personal data only to its authorized service providers / subcontractors.
2.2 Obligations of data processors
"Chambres d'Hôtes de l'Ancienne Auberge" shall refrain from communicating personal data to third parties without having informed the persons concerned and without having offered them the possibility of exercising their right to object.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.
Article 3: Data retention period
Data is kept for a period appropriate to the purposes of the processing and in accordance with current legislation and regulations.
Customer data is kept for the duration of the contractual relationship, and may be kept for ten years after termination of the contractual relationship in order to comply with accounting and tax obligations.
Data relating to prospective customers who are natural persons may be kept for up to three years after the last contact from the prospective customer.
Article 4: General principles for data collection and processing
In accordance with the provisions of Article 5 of European Regulation 2016/679 (RGPD), the collection and processing of site users' data complies with the following principles:
1. Lawfulness, fairness and transparency: data may only be collected with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected and for what purpose the data is being collected.
2. Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in this document;
3. Minimisation of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected.
4. Conservation of data reduced in time: data is conserved for a limited period, of which the user is informed. Where this information cannot be provided, the user is informed of the criteria used to determine the retention period.
5. Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.
Article 5: Legal basis for processing personal data
In order to be lawful, and in accordance with the requirements of Article 6 of EU Regulation 2016/679 (GDPR), we process your personal data on the following legal grounds:
- Legitimate interest: we may process your personal data as necessary to protect our legitimate business interests (provided that the interests or rights of individuals do not prevail), in particular to manage, develop and improve our products and services; support our customers and sales department; ensure the protection of our staff and assets; communicate information that relates to our products and services and ensure compliance with laws and regulations.
- Contract performance: we may process your personal data to enter into or perform contracts with you or your organisation, including providing and managing our products and services and enabling our customers to use our products, services and support tools.
- Legal obligation: we may process your personal data to comply with applicable laws and regulations or to establish or exercise our rights. For example, in the event of complaints or for compliance, regulatory and investigative purposes.
- Consent: we may process your personal data where you have given us your consent. In particular, where we cannot rely on any other legal basis or where we are required by law to obtain your consent in the context of certain sales and marketing activities, data collection tools or online surveys.
Article 6: Security of personal data collected
"Chambres d'Hôtes de l'Ancienne Auberge" implements appropriate security measures to protect personal data collected against any malicious intrusion, loss or disclosure to unauthorized third parties.
"Chambres d'Hôtes de l'Ancienne Auberge" also guarantees the security of information exchanged during the acts of payment.
Finally "Chambres d'Hôtes de l'Ancienne Auberge" makes its employees aware of the protection of personal data made available to them as part of their duties.
Article 7: Rights of the user
7.1 Different user rights
In accordance with the requirements of European Regulation 2016/679 (RGPD), the user has the rights listed above.
- Right of access: you may request access to or copies of the personal data processed by Gîtes de France concerning you;
- Right of rectification: you have the right to rectify your personal data if it is inaccurate or incomplete;
- Right to erasure: you have the right to request the deletion of your personal data, subject to certain exceptions. For example, we may be required to retain your personal data in order to comply with legal obligations.
- Right to restriction: you may restrict the processing of your personal data in certain circumstances. For example, if you dispute the accuracy of your personal data, you may ask us to limit the processing of your personal data until we have been able to verify its accuracy;
- Right to portability: you have the right to request portability of your data in certain circumstances. For example, you can ask us to transfer some of your personal data to another organisation if the processing is based on your consent or a contract;
- Right to object to data processing: you may object to the processing of your personal data in certain circumstances. For example, you may object to direct marketing, including the use of your personal data for profiling purposes for direct marketing, or where we process your personal data for our own legitimate interests.
However, these rights may be limited in certain situations, for example if "Chambres d'Hôtes de l'Ancienne Auberge" is able to demonstrate the existence of a legal obligation or legitimate interest for the processing of your personal data.
- Right to refer to the competent supervisory authority: if you believe that the processing of your personal data violates the GDPR, you can lodge a complaint with the Commission Nationale de l'Informatique et des Libertés or the supervisory authority of the Member State of the European Union in which you reside.
Article 8: Changes to the privacy statement
"Chambres d'Hôtes de l'Ancienne Auberge" may be required to modify this privacy statement at any time, in particular due to :
- the introduction of new services or new technologies
- changes in the legislative and regulatory framework
In the interests of transparency, "Chambres d'Hôtes de l'Ancienne Auberge" will publish the new version of the privacy statement on this page. We invite the persons concerned to consult this page as often as they wish to take note of any changes.
Article 9: Cookie management
When you visit our site, information relating to the browsing of your terminal (computer, tablet, smartphone, etc.) on our site may be recorded in 'Cookies' files installed on your terminal.
Cookies are mainly used to remember your choices and preferences or to recognise you when you return to our site.
You can update your consent to the management of these cookies via the "Cookie settings" button in the footer of the page.
Most browsers support cookies, but you can configure them to refuse them and delete them at any time. To do this, refer to the documentation and support for the browser you are using.
Please note that only the sender of a cookie is likely to read or modify the information contained therein.
9.2 Cookie retention period
Cookies placed on your terminal are kept for a maximum of thirteen months. At the end of this period, the personal data collected through cookies will be deleted.
9.3 Refusing cookies
If you refuse to accept the cookies we send to your terminal, or if you delete the cookies we have stored on your terminal, you will no longer be able to benefit from a certain number of functions which are nevertheless necessary for browsing certain areas of our site. This would be the case if you tried to access our content or services that require you to be identified. This would also be the case if, for technical compatibility purposes, we were unable to recognise the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.
Where applicable, we decline all responsibility for the consequences linked to the degraded operation of our services resulting from the impossibility for Us to record or consult the cookies necessary for their operation and which you would have refused or deleted.